Terms & Conditions | Vanarama 10% Mileage Booster & Up to £500 Damage Cover

Mileage Booster & Damage Cover Terms & Conditions

This offer ended on 30/06/21.

Please read these terms and conditions carefully before using the Service Vanarama ‘1000 Excess Mileage Buffer Cover’ or ‘10% Mileage Booster & £500 Damage Cover’ operated by Autorama UK Ltd.

By accessing this product/ service is your acceptance of and compliance with these terms and conditions. These terms apply to all who access or use the Service & by using this service you agree to be bound by these terms. If you disagree with any part of the terms you may not access the service.

Definitions:

Customer means the person or firm who purchases the Goods and/or Services from the Supplier.

-          **Damage Charge **means the damage charges sent to the Customer from the Funder at the End of Contract as part of the Vehicle Rental Agreement specified in the vehicle rental agreement

-          **End of Contract **means the end of the agreed term of the Vehicle Rental Agreement specified by the Supplier and the Funder.

-          **Excess Mileage Charge **means End of Contract charge for driven distance that exceeds maximum allowed mileage, usually levied on Pence Per Mile (PPM) basis at the End of Contract as part of the Vehicle Rental Agreement

-          **Fair Wear and Tear **means the most recent British Vehicle Rental and Leasing Association (BVRLA) guidelines and "Fair Wear and Tear" shall be interpreted in accordance with those guidelines;

-          **Funder – **The manufacturer or Lease provider who finances the lease on the Vehicle provided to the Customer

-          **Services **means the services described within this Terms and Conditions document – Mileage Booster and Up to £500 Damage Cover

-          **Supplier **means Vanarama, a commercial model of Autorama UK Ltd Registered in England and Wales under registration number: 05137709

-          **Term **means the fixed period for the provision of the Services in relation to the Vehicle as specified in the Schedule.

-          **Vehicle **means a vehicle in respect of which the Supplier has agreed to supply the Services specified in the Vehicle Rental Agreement.

-          **Vehicle Rental Agreement /Schedule **means a supplementary document in the form annexed or such other form as the Supplier may specify describing the Vehicle and specifying the Term, the Services to be provided in relation to the Vehicle.

Eligibility Dates

The services that are applicable to the customer’s contract will begin on the delivery date of the customer’s lease vehicle provided by Vanarama.

1000 Excess Miles Buffer – this promotion is applicable to cars ordered between 18/07/2018 – 30/06/19 only.

10% Mileage Booster & £500 Damage Cover – this promotion is applicable to cars ordered from 01/07/2019 – 30/06/20 only. __ 1000 Excess Mileage Buffer__

1000 Excess Mileage Buffer covers the cost of excess mileage charged by the funder at the end of the customers contract, up to a maximum of 1000 additional miles.

Annual mileage limits are aggregated across the term of the contract. If you select 10,000 miles per year, under a 3-year lease you have 30,000 to use across the full term. Handing the vehicle back (on relevant leases) with excessive mileage will normally incur charges for any miles above your mileage limit.

The Supplier agrees to reimburse the customer at the end of contract up to 1000 miles of excess mileage of the contracted mileage over the full term of the lease agreement.

EXAMPLE:
If the contracted mileage is 30,000 miles (full term) and the customer returns their vehicle:

- with 30,000 miles (or under), there will be no excess mileage charge and they will not be eligible to make a claim.

- with 31,000 miles, they will be charged for 1000 extra miles by the funder & will be eligible to claim for 1,000 miles reimbursement.

- with 32,000 miles, they will be charged for 2000 extra miles by the funder & will be eligible to claim for 1,000 miles reimbursement.

In the example above the Supplier would reimburse up to 1,000 miles excess mileage charge at the agreed Pence Per Mile (PPM) rate within the Vehicle Rental Agreement if the customer were to go over contracted mileage within said Vehicle Rental Agreement.

10% Mileage Booster

10% Mileage Booster covers the cost of excess mileage charged by the funder at the end of the customer’s contract, up to a maximum of 10% additional miles on the original contracted amount.

Annual mileage limits are aggregated across the term of the contract. If you select 10,000 miles per year, under a 3-year lease you have 30,000 to use across the full term. Handing the vehicle back (on relevant leases) with excessive mileage will normally incur charges for any miles above your mileage limit.

The Supplier agrees to reimburse the customer at the end of contract up to 10% miles of excess mileage of the contracted mileage over the full term of the lease agreement.

Customer contracted mileage (Full Term) x 10% = Mileage Booster Allowance

EXAMPLE:
If the contracted mileage is 30,000 miles (full term) and the customer returns their vehicle:

- with 30,000 miles (or under), there will be no excess mileage charge and they will not be eligible to make a claim.

- with 33,000 miles, they will be charged for 3000 extra miles by the funder & will be eligible to claim for 3,000 miles reimbursement.

- with 34,000 miles, they will be charged for 4000 extra miles by the funder & will be eligible to claim for 3,000 miles reimbursement.

In the example above the Supplier would reimburse up to 3,000 miles excess mileage charge at the agreed Pence Per Mile (PPM) rate within the Vehicle Rental Agreement if the customer were to go over contracted mileage within said Vehicle Rental Agreement.

£500 Damage Cover

£500 Damage Cover protects Customers for damage charges up to £500 at the End of their Vehicle Rental Agreement.

The service cover limits your liability for damage to the Vehicle to a maximum sum of £500.

If the damage charge at the End of Contract is calculated by the Funder to be above £500 then the Customer is liable for the **FULL **amount of the damage charge from the Funder. If the damage charge is over £500, the customer is not eligible to claim the £500 damage cover as a contribution to the total charge.

ANY damage validated by the funder at the end of contract is eligible to be included and counted towards the total amount at End of Contract. The Funder will inspect and access damage to the vehicle through it Fair Wear and Tear Policy (available on request from the Funder).

Please be aware that the Supplier DOES NOT inspect the vehicle at the end of the contract and DOES NOT calculate the damage charge on the Customer’s vehicle. This is completed by the Funder and is then charged back to the Customer.

Any queries or disputes regarding the damage charges should be raised and resolved with the funder as part of the end of contract process. The Supplier will not be able to intervene in this process.

How To Claim & End Of Contract Process

The customer returns the vehicle to the funder at the end of their contract.

1. If applicable, an excess mileage/damage statement or invoice is sent to the customer by the funder.
2. The customer pays the funder excess mileage/damage charges and keeps a proof of payment.
3. The customer emails us at customersupport@vanarama.co.uk, attaching both the original statement and the proof of payment within 90 days of the excess mileage/damage invoice date from the funder.
4. If applicable, the customer will be reimbursed the charges via pre-paid Mastercard within 28 days of the claim.

The Supplier reserves the right, at their sole discretion, to modify or replace these Terms & Conditions or the Services supplied as set out within this schedule at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.  What constitutes a material change will be determined at the Suppliers sole discretion.